Terms & Conditions
Welcome to Sinogy. By accessing or using our website, purchasing products, or engaging with our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
1. General
1.1 These Terms & Conditions govern your use of the Sinogy website and the purchase of products or services.
1.2 By placing an order or using our services, you confirm that you are at least 18 years old or have the necessary legal capacity to enter into a binding agreement.
1.3 Sinogy reserves the right to update these Terms & Conditions at any time. The latest version will be posted on the website, and continued use constitutes acceptance.
2. Orders and Payment
2.1 All orders are subject to acceptance by Sinogy.
2.2 Prices are listed in South African Rand (ZAR) and are inclusive of applicable VAT unless otherwise stated.
2.3 Payment must be made in full at the time of purchase via the payment methods provided on the website.
2.4 Sinogy reserves the right to cancel any order in the event of payment failure, stock unavailability, or suspected fraudulent activity.
3. Shipping and Delivery
3.1 Shipping is subject to our Shipping Policy, which forms part of these Terms & Conditions.
3.2 Estimated delivery times are provided for guidance and are not guaranteed. Sinogy is not responsible for delays caused by the courier or unforeseen events.
3.3 Customers are responsible for providing accurate delivery information. Any costs incurred due to incorrect information will be borne by the customer.
4. Returns, Refunds, and Warranty
4.1 Sinogy’s Returns & Refunds Policy and Warranty Policy form part of these Terms & Conditions.
4.2 All returns, refunds, and warranty claims are subject to the criteria and procedures described in the respective policies.
5. Product Information
5.1 Sinogy makes every effort to provide accurate product descriptions, specifications, and images.
5.2 Product colors and features may vary slightly from images shown due to screen settings, manufacturing tolerances, or updates to product models.
5.3 Sinogy does not guarantee uninterrupted use of any product and is not responsible for compatibility issues with third-party equipment unless explicitly stated.
6. Limitation of Liability
6.1 Sinogy is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use products purchased from our store.
6.2 Our liability is limited to the purchase price of the product in question, except as required by law.
6.3 Nothing in these Terms & Conditions limits your statutory rights under South African law, including rights provided under the Consumer Protection Act (CPA).
7. Intellectual Property
7.1 All content on the Sinogy website, including text, images, logos, and designs, is the property of Sinogy or its licensors and is protected by copyright and trademark law.
7.2 You may not reproduce, distribute, or create derivative works without prior written permission from Sinogy.
8. Privacy
8.1 Sinogy’s Privacy Policy forms part of these Terms & Conditions. By using our website, you consent to the collection, processing, and storage of your personal information as described in the Privacy Policy, in compliance with POPIA.
9. Governing Law
9.1 These Terms & Conditions are governed by the laws of South Africa, including the Consumer Protection Act (CPA) and other applicable legislation.
9.2 Any disputes arising from these Terms & Conditions or your use of our website will be subject to the exclusive jurisdiction of the South African courts.
10. Contact Information
For questions, concerns, or notices regarding these Terms & Conditions:
Sinogy
8 Hillman St
Woodmead, Sandton
2191
South Africa
Email: contact@sinogy.co.za
Phone: 011 202 0583